Privacy Policy

1. Information We Collect

We collect information that you provide directly to us:

• Personal Information: Name, email address, phone number, and address when you register for programs, make purchases, or contact us.
• Child Information: Child's name and age (with parental consent) for program enrollment purposes only.
• Payment Information: Payment details are processed securely through Razorpay. We do not store your complete payment card information on our servers.
• Communication Data: Records of your communications with us, including emails, WhatsApp messages, and form submissions.

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders for digital products and program enrollments
• Send order confirmations, receipts, and download links via email
• Communicate about program schedules, updates, and important announcements
• Respond to your inquiries and provide customer support
• Send promotional communications (only with your consent)
• Improve our website, programs, and customer service
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment Processors: Razorpay for secure payment processing
• Email Service Providers: For sending transactional and promotional emails
• Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate security measures to protect your personal information:

• SSL/TLS encryption for all data transmission
• Secure payment processing through PCI-compliant payment gateways
• Regular security updates and monitoring
• Access controls to limit who can view personal data

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can manage your cookie preferences through your browser settings.

6. Children's Privacy

We take children's privacy seriously. We collect child information (name and age) only with explicit parental consent and solely for the purpose of enrolling them in our educational programs. We do not:

• Collect personal information directly from children without parental consent
• Use children's information for marketing purposes
• Share children's information with third parties except as necessary for program delivery

7. Your Rights

You have the right to:

• Access your personal information we hold
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of promotional communications
• Withdraw consent for data processing

To exercise these rights, please contact us at hello@youngexplorers.in

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. For digital product purchases, we retain transaction records for accounting and legal compliance purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@youngexplorers.in
• Phone: +91-XXXXXXXXXX
• WhatsApp: +91-XXXXXXXXXX
• Address: Dehradun, India